General
Canlan Sports™ Selects CatchCorner to Enhance their Digital Sport Surface Bookings for its Thriving Sports Communities.
Last Updated: January 17, 2025Canlan Sports now offers customers a robust online booking portal for renting its ice, turf, and court surfaces, powered by CatchCorner. August 12, 2021 (TORONTO, ONTARIO) CANLAN SPORTS, leading sports and recreation company announced today, a new strategic relationship with CatchCorner, a Toronto-based sports technology company, to implement its sophisticated software helping modernize the recreational...
I don’t have a DaySmart password or I don’t remember what it is.
Last Updated: January 17, 2025Not a problem! Please email helpcentre@canlansports.com and we can send a password reset link to the email linked to your account.
It says I have a duplicate account in DaySmart, what do I do?
Last Updated: January 17, 2025This is likely because there are two accounts with the same email in our system. This is an easy fix by linking the other account as a family member/partner under your account, or changing the email on the other account. Please email helpcentre@canlansports.com and we can make the adjustment for you.
Customer Contact Centre
Last Updated: January 17, 2025Our Customer Contact Centre advisors would be happy to assist you – connect with us! Toll-Free Number: 1-888-422-6526 Email: helpcentre@canlansports.com Contact Centre Hours: Monday – Friday 9:00AM-10:00PM Saturday – Sunday 9:00AM-7:00PM *Listed in Eastern Standard Time
I’m having issues with LiveBarn, what do I do?
Last Updated: January 17, 2025Please contact Live Barn using the form on their page here: LiveBarn Contact. You can also view their FAQ page by clicking here.
What are your Wild Wing restaurant hours?
Last Updated: January 17, 2025Our Wild Wing restaurant hours vary from complex to complex and depending on season.Please contact the complex you are inquiring about to for their current operating hours! You can select your complex through the following links:Canada Sports Complex LocationsUS Sports Complex Locations
What are your Pro Shop/Sports Store hours?
Last Updated: January 17, 2025Our sport store hours vary from complex to complex and some are operated by a third-party.Please contact the complex you are inquiring about for their current operating hours and offerings such as skate sharpening! You can select your complex through the following links:Canada Sports Complex LocationsUS Sports Complex Locations
What is your cancellation / refund policy?
Last Updated: January 17, 2025Looking to cancel a registration and learn about a refund or credit? We understand that plans can change, and we’re pleased to provide you with the following of our Peace of Mind Policies: Camps and Instructional Programs: Click here Canlan Classic Youth Tournaments: Click here Contract and Surface Bookings: Click here Youth Hockey League: Click...
When will my account credit expire?
Last Updated: January 17, 2025Last Revised: March 2024Please note that this policy is subject to revision at the behest of Canlan Sports. Canlan account credits will expire 12 months after being issued. Any credits issued prior to May 1st, 2024 will expire on April 30th, 2025 if not used.